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Frequently Asked Questions (FAQ)
Welcome to the Rukyah.net FAQ page. Below, you’ll find answers to the most commonly asked questions about our services. If you have additional questions, feel free to reach out to us via our Contact Page or email at info@rukyah.net.
General Questions
1. What services does Rukyah.net provide?
Rukyah.net offers personalized consulting services to help individuals achieve spiritual serenity and inner peace. We listen to your concerns and guide you toward the right path with tailored advice.
2. How do I schedule a consultation?
You can book a consultation by completing the form on our website. After payment is confirmed, we will contact you to schedule a session.
3. Can users book consultations from anywhere in the world?
Yes, our services are available globally.
4. What timezone are appointments based on?
All consultations are scheduled according to Eastern Standard Time (EST). Please adjust your availability accordingly.
Payment and Refunds
5. How do I pay for your services?
Payments can be made securely through our website. We accept major credit and debit cards.
6. Do you offer refunds?
Our Refund Policy ensures fairness and transparency. Refunds are available for cancellations made at least 24 hours before the scheduled consultation. Please refer to our Refund Policy for more details.
7. What if I miss my scheduled consultation?
Missed consultations without prior notice are considered completed, and refunds are not available. You may, however, contact us to discuss rescheduling options.
During the Consultation
8. How are consultations conducted?
Consultations are conducted exclusively via WhatsApp calls. After booking, you will receive the necessary details for your session.
9. How long does a consultation last?
The duration of each consultation depends on your specific needs, typically lasting between 30 to 60 minutes.
10. Is my information kept confidential?
Absolutely. Your privacy is our priority. All details shared during consultations are treated with the utmost confidentiality.
Languages Offered
11. In which languages are consultations available?
Our services are offered in English, Turkish, and Arabic.
Technical Issues
12. I’m having trouble booking a session. What should I do?
If you encounter any issues, please contact us at info@rukyah.net or use the contact form on our website for assistance.
13. Can I update my contact information after booking?
Yes, you can update your contact information by reaching out to us via email with your booking details.
Additional Questions
14. Can I refer someone to your services?
Of course! We encourage referrals to help others benefit from our guidance. Simply share our website link with them.
15. How can I provide feedback about my session?
We welcome your feedback! You can share your thoughts via email or our contact form.
If you didn’t find the answer you were looking for, please don’t hesitate to contact us. We’re here to assist you on your journey toward spiritual peace and balance.