Refund Policy

At Rukyah.net, we provide personalized consulting services focused on guiding individuals toward spiritual serenity and inner peace. Our services are tailored to each client’s unique needs, making every consultation a valuable and customized experience. Below is our Refund Policy, designed to ensure transparency and fairness.

Refunds for Consulting Services

As our services involve personalized consultations delivered over the phone after payment:

  1. Completed Consultations:
    • Refunds are not available for completed consultations since they involve expert advice and dedicated time spent addressing your spiritual concerns.
  2. Cancellations and Rescheduling:
    • Cancellations Made 24 Hours in Advance:
      Appointments canceled at least 24 hours before the scheduled time are eligible for a full refund or rescheduling.
    • Late Cancellations:
      Appointments canceled less than 24 hours before the scheduled time are not eligible for refunds but may be rescheduled at our discretion.
  3. Missed Appointments:
    • If you fail to attend a scheduled session without prior notice, the session will be considered completed, and no refund will be provided.
  4. Dissatisfaction with the Service:
    • If you are unsatisfied with your consultation, please contact us within 48 hours of your session. We will review your feedback and, where appropriate, may offer a follow-up session or a partial refund based on the circumstances.

How to Request a Refund or Reschedule

If you need to request a refund or reschedule your session, please contact us at:

Please include the following details in your request:

  • Your full name
  • Appointment date and time
  • Reason for your request

Our team will respond to your inquiry within 2 business days.

Disputes

We are committed to resolving any concerns or disputes amicably. If you believe your case requires special consideration, please contact us directly. Any unresolved disputes will be subject to the applicable laws of Florida, United States.

By booking and paying for a consultation on Rukyah.net, you acknowledge and agree to this Refund Policy. We are dedicated to providing high-quality spiritual consulting and are here to support you on your journey to inner peace.

For further questions or assistance, please reach out to us.